Policy
Returns & exchanges
We do not offer returns or exchanges, so please ask us anything before you buy. If a piece needs a change to fit you, alterations are available on request.
How it works
Festive pieces are tried on, altered and worn for an occasion, so they cannot go back on the rail for someone else. That is why there are no returns. Here is what we do instead.
No returns, no exchanges
Once a piece is bought, it cannot be returned or exchanged for another piece, size or colour, and the price is not refunded. Please choose with care and ask us anything before you buy — on WhatsApp, on a call, or at the studio.
Alterations on request
If a piece needs a change to fit you, we can alter it. Send a photo on WhatsApp or visit the studio, and we tell you the price and timing before we start.
Wrong or damaged on arrival
If a delivered piece is not what you ordered, or arrives damaged, message us within 48 hours of receiving it with a photo. We will repair it, or stitch it again, at no cost.
Ask before you buy
Fabric, colour under different light, how the piece sits, what can be changed — send a message and we answer straight. A question before buying saves a disappointment after.
This policy applies to every purchase from Haggler Studio, whether made at the studio, over WhatsApp, or through this website. It does not limit any rights you have under Indian consumer law. Last updated October 2026.
Not sure about a piece?
Send a message before you buy. We will tell you about the fabric, the fit, and what can and cannot be changed.