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Policy

Returns & exchanges

We do not offer returns or exchanges. Every piece is fitted to you before it leaves the studio, so it is yours from the first wear — and if the fit needs a change, we make it.

How it works

The studio sells fitted garments, not stock off a shelf. A piece that has been cut and finished to one person cannot go back on the rail for another, which is why there are no returns. Here is what we do instead.

  • No returns, no exchanges

    Once a piece is bought, it cannot be returned or exchanged for another piece, size or colour, and the price is not refunded. Please choose with care and ask us anything before you buy — on WhatsApp, on a call, or at the studio.

  • The fit is on us

    Every piece is fitted to your measurements before it leaves. If the fit still needs a change once you have worn it, bring it back and we alter it — the first round of alterations on the fit is included in the price.

  • Wrong or damaged on arrival

    If a delivered piece is not what you ordered, or arrives damaged, message us within 48 hours of receiving it with a photo. We will repair it, or stitch it again, at no cost.

  • Ask before you buy

    Fabric, colour under different light, how the piece sits, what can be changed — send a message and we answer straight. A question before buying saves a disappointment after.

This policy applies to every purchase from Haggler Studio, whether made at the studio, over WhatsApp, or through this website. It does not limit any rights you have under Indian consumer law. Last updated September 2026.

Not sure about a piece?

Send a message before you buy. We will tell you about the fabric, the fit, and what can and cannot be changed.